Analytic & Insight

We are the full-stack social data consultancy for you!

 

One stop services for your social data with our unique ways for extracting actionable insights.

What are our uniqueness?

  • Start with Objectives
    With our framework, we help you to identify right key metrics to measure your performances, align with your business objectives.
  • 100% Human Analysis
    Every single conversation is read by us, hence our data is the most accurate in the market. And of course, our analysts understanding gives you more in-depth insights from your customers.
  • Customised Reports
    Our reports are customised based on your objectives. You can directly understand and improve your business performances without your efforts on handling them yourself.

 

Social data can answer you these questions?

Market Overview
  • What are popular events or topics that consumers interested in?
  • What reasons do customers and prospects base their decisions regarding the product or service on?
  • Which social media channels are effective channels for target audiences and prospects?
  • When are the most effective days and times to launch campaigns/promotions and to reach target audiences and prospects?
  • Who are positive and negative influencers in each segment of the industry?
Market Benchmarking
  • Where is the current position of the product or service relative to the competitors’ in the consumers’ mind?
  • What is the consumers’ level of satisfaction on the product or service in the market?
Brand Deep-Dive Analysis
  • What specific interests do customers and prospects express on social media?
  • What sentiments do customers have towards the product or service?
  • What specific factors do customers and prospects base their decisions regarding the purchase of the product or service on?
Competitor Analysis
  • What do competitors’ customers talk about?
  • What reasons do consumers base their purchasing decisions of the competitor’s product or service on?

Please click here to read about the benefits of social media monitoring for each department of business.

For more information, please feel free to contact us